Showing posts with label Banshee. Show all posts
Showing posts with label Banshee. Show all posts

Monday, May 20, 2013

The Epi-Prologue

Epilogue

I did what I said I would do. I added many of last summer's fellow cashiers to my Facebook. I was dying to find out where everyone was and who was doing what. None of them ever knew about the blog except for one person.

Hero

Hero quit shortly after I did. I found out that he recruited a lot of private trombone students. I shared the blog with him because he is family, a fellow brass player. He knew something fishy was going on when he noticed me writing down interaction after interaction on a strip of receipt paper.



I gave him the URL. He told me that he looks forward to finding out who he is. He may not have read it all because......

Hero had a baby with his wife!! He is a proud papa. The baby is really cute too. I'm so happy for him.

Banshee

The last time I saw Banshee she had been through a horrible ordeal. I remembered that she was pretty miserable working as a head cashier. She was basically forced to step down from the position. She eventually left. She now works for Gamestop and Einstein Bros. Bagels. She is also back in school. Life is apparently going much easier for her. She said that her lack of stress helped her to quit smoking.

Jacob

Jacob left and became a flight attendant for American Airlines. He regularly posts photos of himself in different beautiful locations. He looks pretty happy and he's still really freaking handsome. I lament his gayness.

Sally Spec  & Ryan

I think these two are still together. They are both still working at the store. Ryan moved from head cashier to grocery so he could focus on school, I think. I know Sally is thinking of leaving soon. She told me all of the cool people left and the angry old ladies were still keeping things dark on the front end. It has turned into a high school and all people do is gossip. I can understand her wanting to leave.

Gaythan

Gaythan moved back to Virginia. I imagine he is a manager at a Food Lion somewhere. I only guess that because all of his grocery anecdotes began with, "When I was an assistant manager at Food Lion..." He wasn't happy here. I imagine he moved back to VA with his boyfriend. I hope he has had more than one slow dance since last August.


JV

The know-it-all, JV, is now a head cashier. I'm not surprised. I didn't add him on Facebook. I'm not curious about what he thinks about anything. Maybe I'll add him after this summer if he has learned to chill out.


Copycat

Copycat still works at this store. She is still as awkward as I expected her to be BUT she is happy and she is finding new and interesting ways to talk to people. I think that is pretty cool. I hope people are being kind to her.

Crazy Red Head Vegan

CRV dyed her hair BLUE and joined a nutrition business in town. She schedules her own hours and seems to be doing well. She posts a different but similar photo of her boot camp group every week. She speaks bitterly about her former cashier job and I imagine she is still crazy.


Prologue 

Nine months of trumpet teaching at a university and choral directing at a church, a totaled car, and many a bill for student loans later here I am, seeking employment for the summer. I debated putting in applications in many different places but at the same time I couldn't get my last conversation with Emmy out of my head.

EMMY: Good luck with your new job! We want you to know that for whatever reason if you want to come back you are 100% rehireable!
ME: How is that possible?
EMMY: We like you!

If this was true, if I was eligible for rehire, I could very easily be employed right away. I checked the store's website. There were no cashier positions available. I went ahead and gave Emmy a call. After I inquired about being rehired, her reply was:

EMMY: OH MY GOD YES WE'LL HIRE YOU!!

I'm pretty tickled that they hired me even though they don't need me. Another bonus? I could continue this blog! Since last summer, I have been desperately seeking something to write about. I started many other blogs, but no subject has been as fun as American people and how they treat others.

What If Nothing Happens?

I asked myself this many times. Maybe nothing new goes down. Maybe my coworkers are all gossip queens that I will be too annoyed with to write about. Maybe my customer interactions will all be boring and uneventful. Maybe I would just work this summer job and forget about blogging.

Then this happens on my first visit back to the store:

Update: O.C. Daisy

I almost didn't acknowledge her when I walked in but it was too late. She looked at me and she knew I saw her so I waved politely.  

DAISY: Heyyyy Darlin'! I was so happy to hear that you're coming back!
ME: Aww! I'm happy to BE back!

Ugggggggh.

Why the saccharine exchange? Why do you have to lie Daisy? We ended things peacefully last August yet I can't help but think that the minute I walk out the door, she is going to talk shit about me. Daisy is officially on social probation. I would be stupid to think she is a nice person now, but I also do hope that she is actually nice. I'm prepared for the worst here. Damn my optimism.

Daisy pointed me to the office and she said she would page management to meet me there.


Update: Grumpy Gill

Gill walks in the office to say hi. His greeting was warm, cheerful and not grumpy at all! He told me the store is busier than it has ever been. Maybe that's why he is a happy manager. He said it gets pretty crazy. I am pretty excited about that. Never a dull moment. I only worry that I will not be able to jot down notes like I used to. I do have a handheld digital voice recorder. I may need to bust that out and take notes down Captain Kirk style.  

Update: Roz

I was to meet Roz for filling out paperwork. She asked if I was going to just be in for the summer. I plan to leave after summer if I can get a private studio going in addition to teaching at the university and working at t he church. I do need to buy a new car. I honestly don't know what the hell I am going to do. I shared with Roz how I also have to take care of a house and two dogs. At the mention of dogs, she lit up.

ROZ: Oh I LOVE dogs.  They are so sweet and the love unconditionally.
ME: Right? There is nothing they want more in this world, than to be pet on the head.

She asked me what kind of dogs I have. I gladly shared this information.

ROZ: You know, if I could do it all over again, I would have NO children.

Wow. Hold on.

ME: [nervous laughter] Are your children aware of this?
ROZ: They aren't aware of much.

Roz just cursed her children's existence. This is gold. She walked out to get me two new ugly green t-shirts. While she was gone, I grabbed the nearest blank sheet of paper to jot down what I had just heard. Roz came back and I had to go through the signing of papers, one after the other. She emphatically threw down the attendance and the tardiness policy agreement. She laughed, I laughed. She said the attendance policy is new, a point system (NOT new). If I am late 9 times, my employment will be terminated. I laughed again. I did tell her that I planned to be punctual this summer.

That remains to be seen.

Saturday, January 26, 2013

Day Fifty

Last day. Why should things be any different?

Cool Mom #1

A woman rolled up to my register with five kids. I wasn't sure if they were her adopted kids or if some of them were her kids' friends. They looked like a United Colors of Benetton ad. The mom began to hand me an endless amount of things for me to put back on the shelves.

MOM: I let the kids pick whatever they want off the shelves. I love seeing them enjoy grocery shopping.

Aren't you the coolest mom ever? There are other ways of seeing that your kid enjoy grocery shopping. It doesn't have to involve making the cashiers do more work than necessary. Any ignorant d-bag may think, "Well, they get paid to put these things back," and this person would be an ignorant d-bag.

Facebook

Oy, Facebook adds. I took out a strip of receipt paper to write down the full names of the people I liked at this store. I figured that at some point I would take this grocery blog down and "friend" these people. I decided I would keep this paper safe. I really did want to know how these people were doing later on, not just for the purposes of being friends but to also write an epilogue.

Cool Mom #2

A little girl picked a lollipop out of the container in front of my register as her mom unloaded the grocery cart. The mom saw her and didn't give her kid a chance to ask for it.

MOM: Put it back.
GIRL: [whining a little] But I want it.
MOM:  [taking the pop and putting it back in the container] There are a lot of things I want too. Doesn't mean I'm gonna get it.

Hold the phone. That was a strange choice of words. It almost seemed like the mom was projecting what was probably her own sad life on to her daughter. The kid tried to grab a lollipop again, but her mom gripped her daughter's wrist, pulling her away from the container.

MOM: Stop it right now. I will spank you right here in front of everyone.

I wanted so badly to give this kid a free lollipop but I knew her mom would get mad. The girl sneezed. The mom said nothing, she was clearly still mad at her daughter. She didn't show concern, concern is apparently for the weak. The girl sneezed again and rubbed her nose. The mom said nothing again so I leaned over to the girl.

ME: [whispered] Bless you.

The little girl smiled.

Update: Gaythan

I had this theme from the movie "Up" stuck in my head.


My brass quintet had recently played this theme for an Alzheimer's clinic and it had not left my mind. I couldn't stop singing it at my register. When the lines were empty, I turned around and began to dance a waltz with Gaythan. We waltzed until a female customer came along. She smiled at us and we all laughed. After this customer left Gaythan turned to me.

GAYTHAN: I have never slow danced with anyone before. You are the first person I have ever slow danced with. Thank you.

It technically wasn't a slow dance, it was a waltz, but I'm sure that it was the closest thing to a slow dance Gaythan has ever had. I am pretty sure he knew he was gay shortly after birth. He probably didn't go to a high school where it was okay for boys to dance together at the prom. My heart melted.

ME: It was my honor. [I courtesied]


Buffalo Man

A man and his elderly father came through my line with a lot of produce. I grabbed a green bell pepper and I was about to enter the PLU code when the man became startled.

MAN: That's a pepper.
ME: I got it. [I smiled at him]

MAN: You'll have to forgive me. I'm jumpy. You can thank my horrible mother for that.

Damn. Horrible mother?

MAN: That woman put me and my brother and my dad through the worst time. Makes hell look like rest and relaxation. I used to like grapes but children stomp on them and treat the fruit with such disregard.

The father asked me to put the grapes at the top of the bag. He understood what his son was trying to say. This was no ordinary rant. The son had brain damage. I smiled at whatever the son said and tried often to steer the conversation in a more positive direction. He talked like Snaggle Puss which made it entertaining for me. He talked about how he was a miracle child because he was born in his parents' 40s.

ME: You are indeed a miracle child.
DAD: [looking at my name tag] Miranda. You have a pretty name.
SON: You have a pretty smile.

I wished them a nice day. I admired that father for taking care of his son. I hoped that everyone they meet would treat them well. People need to be treated with care.

All people.

Goodbye

It had been a while since I got to work in a register next to Hero, whose stolen sandwich launched the stingwich operation. It was poetic that he and I would be closing the store together, he was my favorite coworker. I had to explain to him too that I couldn't add him on Facebook yet, but that I would eventually. He asked me if I would eventually tell him why I couldn't add him right away. I told him I would explain. I trusted him more than my other coworkers to keep this blog a secret, but I didn't want to share it with him until it was done.

I bought dark chocolate covered almonds for the remaining cashiers and Banshee.  The store was pretty dead so we all chatted away. Banshee had educated me on "Dudism". A religion has apparently been built based on The Dude from "The Big Lebowski". Banshee told me that her husband is a Dudist priest. He marries people off in a bathrobe.

When the time came, I got goodbye hugs from Copycat and Gaythan. Hero and I chatted during downtimes to the end of our shift. I told him about how I got O.C.Daisy written up. He told me that Elvira had also been talking about me behind my back too.

HERO: She said, "Why would she get a job she hates? Why go through all the paperwork?"

When the hell did I say I hate this job? She hinted at my inconveniencing the management. There is no chain grocery store job  that doesn't have a turnover rate after summer...Elvira. Other than O.C.Daisy there was no one else at the store to whom I gave as much of the benefit of the doubt. She had nothing to gain from being so grumpy and bitchy to me. Part of me wanted to bake her a yellow cake and write "Cheer the fuck up" on it.

It was time to close. Hero let me walk out of the store first. I went into the office with Banshee to count down my till. I got her full name so I could add her on Facebook.

BANSHEE: I'm sad that you're leaving. All of the cool people are leaving! [Crazy Red Head Vegan] left, (Heartless) Lucy left and now you're leaving!

I was going to miss Banshee too. I was glad to see that she was going to be okay. After counting down my till, I stopped by to say goodbye to Emmy.

EMMY: Good luck with your new job! We want you to know that for whatever reason if you want to come back you are 100% rehireable!
ME: How is that possible?
EMMY: We like you!
ME: I like you guys too! Thanks!

I could not believe that I was rehireable. I was late enough times to be fired three times over. I'm glad my personality made up for that. I have never heard of a place this lenient. I gave Emmy a hug and then I walked up to a register 7 and 8 and picked up the phone to make the closing announcement before I walked out.

            Good evening customers. The time is 10PM and our store is now closed. Please make your final selections and bring them up to the front so you may be checked out. Our store opens tomorrow at 7AM. We hope to see you again and as always, thank you for shopping at...

Friday, January 25, 2013

Day Forty Nine

Update: The Infamous Patti

I came to work with a container full of organic cherry tomatoes from my garden. I brought them for Patti because I told her I would bring her some before my last day. I found out that she went to the hospital last night because there was something wrong with her pancreas. She would be released from the hospital today but would have to stay home for a few days. I was glad Patti was okay but I was a little sad that I didn't get to give her a proper goodbye.

Update: Cake Eyes & Klepto Sue

Cake Eyes worked in the register next to me for the first two hours of my shift. She didn't say a word to me the entire time. I didn't care. I was happy to see her replaced by Klepto Sue. Sue is more fun to talk to. I asked Sue if she would like to try the cherry tomatoes that I brought. She scooped up half the harvest into her hands and put them in her lunch bag.

SUE: Thank you!

This was my fault. I should have said, "Would you like to try ONE?" That last time I was this unclear, three trick-or-treaters took out 2/3 of the candy bowl on Halloween.

I noticed that Sue has become comfortable with some of the female cashiers. We could tell because she has begun to bump hips with all of us. Also, for whatever reason, she was slapping everyone on the butt today. I guess some people do it as a sign of comradery or affirmation like in the NBA, but I didn't care for it. I stood sideways so that I could keep Sue in my peripheral and avoid any hand-to-butt contact.

Brat

A man walked up followed by his daughter who had her hands cupped together. He turned around and looked at his daughter, puzzled.

MAN: What's that in your hand?
GIRL: Daddy, it's just a little bit.
MAN: We are not getting that.
GIRL: Yes we are. [she walked in front of her dad and placed a little bag of chocolate covered nuts on the belt]

MAN: [In an angry whisper] You pick those up right now and put them back!

I thought I saw fire come out of his eyes. This was a teaching moment that I didn't want to interrupt. The little girl pushed her father aside, grunted, and stomped back to the bulk section. Thankfully she didn't actually empty the chocolate back into the bin, she just placed the bag nearby. She walked over to the door and stood fuming with crossed arms. The dad apologized to me. I thought nothing of it. I have seen some parents publicly spank their kids into submission. It seemed that he would correct the situation at home instead of in a public place. Smart man.

Update: Elvira

I was walking back from taking a break when I found out I would be working next to Elvira. I took my till to my register.

ME: Hello!
ELVIRA: Ugh, you? You give me a headache.
ME: Likewise.
ELVIRA: You talk too much.

At first I thought she was joking. Then it didn't seem so. There was only one thing to do...be annoyingly talkative with other people around Elvira at a higher than normal volume level.

Ew...

A mom and her young daughter walked up to my line. This girl looked like Punky Brewster, freckles, pigtails and colorful clothes. The girl fixed her eyes upon the organic lollipop container.

GIRL: Mom! Can I have one of these! It says they're free!
ME & MOM: No they're not. [in unison]
GIRL: It says something free!

I laughed.

ME: It says that the lollipops are gluten-free.
GIRL: [her eyes widened] Gluten?! Ew...
MOM: Honey, gluten is in everything you eat.

The misinformed girl's face turned disgusted and mistrusting. "Gluten" does sound like it could be something gross. I offered her a free lollipop for the laugh.

GIRL: I'll pass. [she dramatically waved her hand in rejection]

Update: Banshee

Banshee stood at the end of my register to help bag groceries.

BANSHEE: Hey there.
ME: Hey. How are you?
BANSHEE: You know, I feel better today than I have in a while.

She told me all about what happened. She did have an IUD. Somehow she got pregnant and with what was essentially half of a baby. She recounted the graphic details of what happened. Doctors couldn't figure out what happened. It was a painful ordeal to bring her back to health and she was still stumped as to what happened. We didn't talk about it long.

I noticed her tattoo on her arm. It was the insignia from Star Trek.

ME: Are you a Trekkie?
BANSHEE: Very much so.

She told me about how she met Patrick Stewart at Comic Con and how she burst into tears at the sight of him. She grew up watching Star Trek with her dad. It was how they connected. When she watches the show she thinks of her father.

We eventually talked about what she missed while she was gone. I told her that her "No Shit Talking Rule" had done a bunk since O.C.Daisy was likely to get away with talking shit about me.

BANSHEE: Oh, so that's why she got a write-up.
ME: What?
BANSHEE: Daisy got a write-up.
ME: No fucking way. The system works?
BANSHEE: Yup, and head cashiers only get a first and final warning. Then after that you're fired.

Wow.

I couldn't believe that anything I said made any difference at all. I was really proud of my managers for hearing me out.

There goes my peace with Daisy.

Day Forty Eight

Hot Commodity

One of the worst first world problems you can have in Texas is having the A/C in your car break down in the summer. Add to that the fact that my car has a black leather interior (I bought the car in the winter, it was a great idea then). The temperature was above 100 degrees outside, a sweltering heat that my car welcomed in with open...doors. After 30 minutes of driving I was drenched in sweat. I walked in the office and asked my manager if I could buy another ugly green t-shirt. Grumpy Gill gave me one for free. That was very nice of him. Before changing I stepped into the walk-in freezer and remained there for six minutes to dry off. Then I clocked in, on time.

[hold for applause]

Update: Banshee

Banshee came back to work today. Her stomach was flat and she looked more like when I first met her. It was so sad to see. I didn't want to bother her about what happened. I figured if she wanted to talk about it, she would.

As my shift went on, I found that Banshee would walk by me just as I would say the absolute WRONG thing to a customer.

EXAMPLE NO. 1

A little boy strolled up to my line in the grocery cart his mom was pushing. He would hand me items and I would scan them. I tried to scan something that required a code and my register all but screamed at me.

ME: Bugger!
BOY: Buggaahhhh!

He was at that age where you have to be extremely careful about what you say. The mom laughed. We gabbed about babies and I told the woman that I wasn't allowed to buy anything baby-related for a month because I kept wanting to buy all of Target's baby section.

WOMAN: Why?
ME: My nephew will be born in a month. I can't stop buying every cute thing I see.
WOMAN: That's what nephews do to aunties.
ME: He's not even born yet and I'm a shopaholic.

...and Banshee walks by. Damn it.

EXAMPLE NO. 2

A male customer walked up to my register.

ME: How are you doing today?
MAN: [grumbles irritatedly]
ME: Okay, bad day...Forget I asked! Abort!

...and Banshee walks by. Damn it. I'm such an ass.

She-Wolf

A girl came into my line with a face fully painted like a wolf. She growled and pretended to chew on all of the grocery items her mom put on my belt. I noticed that she picked up carrots.

ME: I have never heard of a wolf that like carrots.
MOM: This wolf is a vegetarian.
GIRL: [still speaking like a growling wolf] I'm gonna eat these carrots like Bugs Bunny!

Although unrelated to her looking like a wolf, I was elated that she even knows who Bugs Bunny is. That meant so many things, the best of which being that she is being exposed to some classical music! Wagner! Rossini! Mozart!

ME: Good wolf. Watch all the Bugs Bunny you can, especially the older ones. Okay?
GIRL: Rowr!!
ME: Is that a yes?

Snob Daughter

I was honestly not paying much attention to this customer because she was plainly cordial like many of the customers I don't write about. This was until her daughter walked up wanting to buy something.


GIRL: Can I get this?
MOM: No.
GIRL: Are you serious? You are getting all of this other junk food but you will not spare $1.79 for a bag of seaweed chips?
MOM: [no response]
GIRL: Hello?!
MOM:[no response]

It was all I could do to not give that mom a high five right there. Again, once upon a time, I was that snotty daughter disrespectfully requesting food items from my mom at checkout. My mom was her mom. My mom did the right thing as this mom did. I have to make a point of calling my mom to thank her for saying, "No." Hopefully that daughter will thank her mom one day too.

New Blood

Two new cashiers were in training. This store is ready for me to go! I went over to bag groceries for one of them. The cashier I was helping scanned a few items for a customer, then stopped every once in a while to find PLU codes. When she couldn't find a code she asked me for help. I then found myself giving her code after code without her asking for help, like a nervous tick I couldn't get rid of. I had to stop myself!


ME: I'm so sorry. It is easier for you to memorize codes  by looking them up over and over, so I'm going to shut up now.
CASHIER: [laughs] Thanks.

Ugh. I'm glad that I remembered that what seems helpful isn't helpful at all in this situation. The two new girls are nice. I forgot their names already. If they do anything of note in my last two days, they will at least get a nickname.

Old Man #13

An old man was about to walk into Klepto Sue's line when he saw that my line was empty. Sue was finishing up with a customer.


OLD MAN: [walking over to me] I'm going to go to the friendliest cashier here!
ME: How do you know I am friendly?
OLD MAN: Because you talk to me. You ask me questions.
ME: Oh! So how is your day going?
OLD MAN: That's the kind of thing you say!

Monday, January 21, 2013

Day Forty Seven

Update: Banshee & O.C.Daisy

Banshee had been missing for a few days now. All I heard was that her husband called in for her. When I got to work, I walked into the office to get a till from O.C.Daisy. I didn't have the heart to be so cold toward her anymore. I decided to make small talk.

ME: Taking over for [Banshee] again?
DAISY: Yep, for several days now.
ME: Man, she must really be sick.
DAISY: She wasn't sick. She had a miscarriage.

My heart fell into my stomach. I watched Banshee look more and more pregnant over the last two months. I was told she wasn't pregnant. She said she wasn't pregnant.

DAISY: She had an IUD on so she didn't understand what was going on. Her doctor said she had an infection from her previous child's birth. He gave her medicine for it, to CLEANSE her. She was pregnant. He didn't even do a pregnancy test.

My heart dropped to the floor. What school did this doctor come from? I was angry and sad.

DAISY: I called her to see how she is doing. I know all about miscarriages. I was diagnosed with ovarian cancer at 28. It's a miracle that I had my two kids in my early twenties. I should have had ten. I know exactly how [Banshee] is feeling.
ME: Oh my god. You're a survivor.
DAISY: Yes. It was hard to swallow that kind of news at that age. I'm grateful to be alive.
ME: I'm glad you were there for [Banshee].
DAISY: Yeah, I may try and visit her after work.


I didn't feel like writing about my customers and coworkers today. I kept my thoughts with Banshee and her family. Daisy and I were cordial all day. I decided to be nice to her from now on. She accidentally spilled an open bottle near my feet while we were talking. She apologized profusely and ran off to get cleaning materials. I cleaned up the mess myself quickly so she didn't have to do anything by the time she came back. I assured her that it was okay and she said, "Thank you." before apologizing one last time. She helped me out a lot today with my customers and we laughed together when funny things happened.
 
Tragedy. It causes us to drop all of the ridiculous things that we think divides us. It unites us and makes us dwell on what is important. I hate that that is what it takes. I couldn't empathize but I could sympathize. I felt that I somehow understood Daisy a little better.

Monday, January 7, 2013

Day Thirty Seven

Update: No Shit Talking Rule

The "No Shit Talking" rule had been in effect for a little over a week. I was loving it. So were some of my fellow employees. I don't have to talk about other people behind their backs to be entertained at work, but I know that some of the younger employees have a harder time with this rule. The no shit talking rule happened because of serial shit-talking old ladies like O.C.Daisy and Cake Eyes, but young people like Sally Spec and Crazy Red Head Vegan had to work to talk about other things than the grumbling old ladies at work. Banshee (who is, by the way, looking more and more pregnant but apparently is not pregnant) told me that the new rule was drawing fire from angry older cashiers. I responded to Banshee by giving her a high five. The cashiers are going to grow up, damn it.

Rude Judy and the Central Market Boys

An unhappy looking woman came into my line with her sons. They had a ton of Central Market reusable bags that they handed to me to pack what would have been an insanely large amount of groceries. Thankfully, Sweet Nate came along to help me with this one. I began to ring in the food items, when I looked at the unhappy woman.

ME: Cheer up! Life is not THAT bad.

No response. I continued to scan groceries and attempted to talk to her again.

ME: Have any fun plans this weekend?

No response again. Maybe she was having a bad day. No smiling for this lady, not today. Nate began to bag the groceries and the unhappy lady started to order him around, telling him what to put in each bag. She took certain items out of certain bags and Nate had to correct the bag organization. Why didn't she just bag all of this her damn self? Why couldn't she get one of her useless sons to help so she can yell at one of them instead of my guy? She continued to speak condescendingly to Sweet Nate, which began to make me mad. Nate was annoyed but continued to help and be the only thing he knows how to be: nice. I couldn't figure out what her problem was. Some people have a bad day, but they tend to express their frustrations about the day. Some people are tired and don't feel like talking, but they aren't bitches about it. Some people experience loss or tragedy but still need their groceries. I can sense when people are sad, their expressions are morose and gloomy. I couldn't figure this one out. She was bossy, mean, unhappy and obsessive compulsive about what goes in what bag. The only thing I could imagine was that she was a recent divorcee...or soon to be.

After what seemed like an eternity of this bullshit, the transaction was finally over. After she paid, I tried one more time to talk to her.

ME: Here is your receipt. Have a nice day.

She didn't respond, she took the receipt and began walking away. After walking away five feet, I said one last thing.

ME: Next time use the word 'PLEASE'.

Bitch.

Buster and the Mayor of Crazyville

A relatively new grocery bagger, named Buster, seems to like bagging groceries for me. I noticed that he doesn't volunteer to bag for many other cashiers. I think he is dismissed by the others. He is kind of a lazy person and has to be constantly reminded of what to do, probably because he hates his job and doesn't want to do it, but he always seems to jump up to my register first when it gets busy. I do always make sure to include him in the conversation with customers, maybe that's why he is always willing to help me out.

This lady came into my line that was on her cell phone yelling at whoever was on the other side of the conversation. I ignored whatever she was saying and began to ring in her groceries while Buster helped bag. The woman finally got off the phone, dramatically scoffing and sighing.

BUSTER: Ma'am I began bagging in plastic. Is that okay or would you like paper?
WOMAN: [points at Buster] When you get married, you LISTEN to your wife!
ME: Ma'am? This is Buster, not your husband. Don't yell at him.
WOMAN: I just speak sternly. I never yell at people.
ME: You can stop pointing at him too, ma'am.

The crazy woman put her arm down and laughed...and for once, Buster wished he wasn't helping me.

Update: Cute Guy Maybe (Not Really)

My manager gave me an envelope during my shift. It was a birthday card (delivered two weeks late) from the president of the company, the father of Cute Guy. It seemed like forever ago that Cute Guy quit. I wondered how he was doing, how drunk he might be at that very moment, and how uninvolved or unaware his dad was of CG's suffering (Cute Guy's mom died in the past year). I hoped Cute Guy was doing alright, wherever he was.

Lazy Susan

A couple came into my line with a small basket of groceries. It was mostly the guy's groceries. The girl went second and only had a couple of things.

GIRL: I don't want these. [she hands me a bunch of grapes]
GUY: Just put those back yourself, it's right there [he motioned to a place ten feet away]
GIRL: She can put it back. [motioning to me]
GUY: [rolled his eyes, shaking his head]

After the guy's transaction was over I began to ring in the girl's groceries.

GIRL: I got $5.39 in cashews? Is that right?
ME: Yes. They are $8.99 a pound.
GIRL: Put it back. I am not paying five dollars for that.
ME: I can't put it back. Once you take food out of the bulk bins they are either purchased or thrown away. Never put back.
GIRL: I'm not going to get them.
GUY: Wow. [shaking his head]

Wow, indeed. How hard is it to check the price or use the scales available in the bulk section? What a wasteful, lazy person. Now I am throwing away $5 of cashews someone else could have eaten. Even her boyfriend thinks she is an embarrassment.

Scream Train

It was close to the end of the night when I heard it. Screaming. Happy screaming, but screaming nonetheless. The screamer was mobile. I looked toward the back of the store and could not locate the source. It went on for 20 minutes. I had to tend to customers and the screaming continued. Whatever it was, I was sure its head was rotating over its shoulders and an exorcism would have to take place.

Finally the screamer and his enabler came into view with his family to check out groceries in JV's line. An adult man was chasing around what looked like a two year old boy. The boy was adorable, but the screaming was not. The mother noticed all of us glaring and tried to ask the adult man to stop. He continued to make the kid scream and run around. I began to feel my head throbbing in pain. I blamed the mother. This was mostly the fault of the stupid adult male, but if the mother had a spine she could shut that shit down if she wanted to. They finally left when I saw my next customers. Two men and an adorable QUIET little girl. I pulled a quarter out of my pocket and made a quick transaction before helping these men out. I grabbed my container of lollipops and looked to the girl.

ME: For being so good and so quiet, you get to have a lollipop!
DAD: Ooh! What do you say?
GIRL: [in the softest whisper] Thank you!

Update: J.V.

My coworkers were pretty pleasant to be around today. I had some good conversations with JV, CRV and Gaythan toward the end of the night. JV has improved character-wise, but was still slightly arrogant. No customers were around. We were bored and JV began drumming on his counter.

ME: Are you a drummer?
JV: No.
ME: Were you ever a drummer or any kind of musician?
JV: No, but my mom teaches piano.
ME: So you grew up hearing music?
JV: Yup. If piano is the first instrument you play, it makes any other instrument easier to play.
ME: That is true, but only to a point with some students.
JV: Not true.

What the hell do I know?

ME: Can you think of any possible flaws of learning to play piano first?
 JV: There are none.
ME: Yes there are. Think.
JV: [no response]
ME: When you touch a key on a piano, a pitch WILL come out. If a student is impatient and expects sound production to be as easy on a wind instrument or when singing, that can result in problems like too much air pressure, overly tight musculature, use of unnecessary muscles, or hyper-phonation.
JV: [begins to walk away to count down his till with Patti] Percussion doesn't have to worry about that. No lungs!
ME: You are abandoning the original argument!

He disappeared behind the office doors. Eventually he left and Patti walked up to me.

ME: I think he thinks that because his mother is a musician, that he is an authority on the subject as well.  Like it's hereditary.
PATTI: [laughing] After you said the last thing you said and the door shut, [JV] said, "God! She is just like me. She always has to have the last word."

We laughed. It's true. I do always like to have the last word. I'm sure it's irritating. Nobody is perfect.

Saturday, November 24, 2012

Day Thirty Two

Update: Cake Eyes

I came into work lacking the usual amount of energy to give half of a damn.  I needed coffee. I found as many excuses as I could to return unwanted grocery items so that I could drink a ton of coffee samples. Everytime I left my register I got the stink-eye from Cake Eyes. I later observed her interactions with her customers. She was so sweet and personable. It seemed genuine. It didn't make sense that she hated me so much.

After her shift was over, Cake Eyes came through my line. She purchased two huge bottles of wine and some dog treats.

ME: Dog treats! What kind of dogs do you have?
CAKE EYES: Husky mixes.
ME: How pretty! I have mixes too.
CAKE EYES: What kind?
ME: A lab mix and a German shepherd mix. They were rescues.
CAKE EYES: Mine were adopted too. It is the right thing to do.

I handed her receipt over, she smiled and said goodbye. Did our bonding over dogs make her hate me less? Could this be peace at last? I sure hope so.

Miranda & the Gang

An elderly lady came through my line with three young girls. The oldest of the little girls moved ahead of her sisters to stand infront of me. She pointed at my name tag.

LITTLE GIRL: My name is Miranda too!
ME:  [Gasp!] That means you are also awesome!
MIRANDA: Uh huh! [she nodded]

I asked the usual round of questions I ask little kids in the summer. What grade are you in? Do you miss school? What's your favorite subject? What is the most fun thing you have done all summer? While they talked I noticed Miranda's freckles. What an adorable kid! She could land her own Disney show if she wanted.

ME: I love your freckles!
[Miranda sinks, her smile disappeared]
GRANDMOTHER: She doesn't like her freckles.
ME: Pish posh!  Freckles are the stars in the sky that fall to rest on your face! I WISH I had freckles like that!
[Miranda smiles again, shyly]
GRANDMOTHER: [in a whisper] Thank you!

I hope this little girl one day understands how pretty those freckles are. That goes for all kids with freckles. I get freckles of sorts every now and then but they are not the cute kind.

Crazy Red Head Vegan

CRV is sad...again.

I had a boost of energy from drinking a ton of coffee samples, which may have added up to a few ounces past insomnia. Having decided to use this extra energy to cheer CRV up, I walked over to bag her customer's groceries. I made a huge deal out of everything she handed me.

ME: Hold the phone...are these THE Sprouts dried cranberries?
ME: Chocolate covered banana chips?! Shut the front door!
CRV: You're a silly girl.

A half smile. Success. O.C. Daisy was working nearby and she grumbled something to CRV about some code or protocol. I was not paying attention since I tend to zone out when OCD speaks ogre. CRV's frown returned.

ME: Don't let her bother you. [I pointed to OCD, who's back was turned at the moment] It is a curse to be like her, do you understand? A curse.
[CRV nods]
ME: Let her be like that. [I made a showcasing gesture, ala Vanna White] Be happy that you are nothing like this.

CRV agreed. She resumed her work in what seemed to be a better mood. My work here was done.

Gaythan

One of the new cashiers that OCD trained the other day introduced himself to me. His name was Nathan. He used to be a manager at a Food Lion in Virginia. Everything he said began with, "When I worked at Food Lion...(bla bla bla)" That is what people do when transfer from another place (same with people in new jobs and new schools) The repetitive nature of that kind of phrase often goes unnoticed by the storyteller. Food Lion tales aside, Nathan seemed like a cool guy and he was very cute. He was, as Karen Walker from Will & Grace would say, "Gayer than a clutch purse at the Tony Awards,"  and he became very comfortable with me very quickly. I do love the gays. We will be sure to check out guys together.

Regifter-in-law

ME: Hi! How is your day going?
WOMAN: [sigh]
ME: That good, huh?
WOMAN: I have to cook dinner for my husband's mother.
ME: Ah, classic 'in-law' tension.
WOMAN: She hates me.
ME: That can't be true.
WOMAN: She got a free robe from a spa she went to and gave it to me for Christmas, after she had already shown me the robe before.
ME: Yikes. Her gifts to other people?
WOMAN: Thoughtful.
ME: Unacceptable. If I despised my daughter-in-law, I would never send her a regift. I may not spend much on her, but I wouldn't regift. That is rude on too obvious a level. I wouldn't want my family to actually KNOW I hated her.

I realized those words were not comforting. I urged her to drink a glass of wine before her mother-in-law arrived. She went to the back of the store to grab a cabernet sauvignon.

Old Man #8

ME: Hi there!
OLD MAN: No I'm not!

Richard Gere: Part Two

Richard Gere came into my line. YESSS....

RG: Hello!
ME: Hi! How are you doing today?
RG: Good. Just buying more vegetables. I'm doing a juice fast.
ME: Healthy.
RG: Trying to be.

So far so good.

RG: So, do you...do you play the trumpet?

...and STOP. How the fuck does this guy know that I play the trumpet?! I didn't respond right away.

ME: Uh...
RG: Do you know Lisa?
ME: Oh my god. Tom!
RG: Yeah, it's me!
ME: I played trumpet and sang at your wedding! I didn't recognize you at all! (They divorced a year ago)
RG: Yeah, well my hair is grey.
ME: The beard is gone too, huh?
RG: Yeah. Do you talk to Lisa anymore?
ME: No. (That was a lie)
RG: Melody?
ME: I don't keep in touch with any of those girls anymore. (Also a lie)
RG: Oh well. It's good to see you, I'll see you around!
ME: Yeah! Take care!

Tom walked away as I held back my vomit. Tom was married to my friend Lisa for several years. Toward the end of their marriage Lisa found out that Tom was soliciting sex to strangers and prostitutes. She found emails. It was horrifying. She had to undergo tests to make sure she didn't have a disease. I can't imagine how much therapy this whole thing required. This man that she thought was the love of her life was SCUM. It was such a horrible ordeal and here this guy is, acting like he doesn't know who I am when he knew EXACTLY who I was. I had visited the home of him and his ex-wife tons of times in the past and I look exactly the same as when he last saw me those years ago. I later found out that he had been trying to contact Lisa, trying to find excuses to see her. I am SO glad I lied. Gross.


Update: Banshee

I noticed that OCD was called into the office with our general manager for a meeting. I wondered what it was and I was scared that it involved promotion. Banshee later informed me that employees had started complaining to the GM about the older lady cashiers ruining everyone's employment experience with their grumbling and old lady ways. Specifically, they were making the younger employees feel uncomfortable by insulting fellow co-workers on a regular basis. That is why OCD was called in. Apparently, Cake Eyes was called out by our GM in a similar meeting earlier that day.

Banshee had instilled a new "No Shit Talking" rule. If any employees are caught talking shit about a fellow employee, they are to be reported. The infraction will result in an instant write up.

Ah...JUSTICE.

Friday, September 7, 2012

Day Twenty Nine

Zombie Sunday

After hours of working at the church this morning I made my way to the store to start my shift as a cashier. I forgot how much I used to look forward to a nap on Sunday afternoons. Waking up four hours before I sing, singing one or two services, being pleasant, friendly and helpful to everyone I meet and then busting ass trying to prepare a season of music for a choir...there is no amount of coffee that can keep me going after that. I stopped by the local Starbucks and get a latte anyway. I would hate for any of my customers to be a victim of my sleep deprived wrath. The latte ended up not helping. Maybe the Starbucks baristas were out to sabotage me by slipping me a decaf...

...monsters.

Emmy

I decided to give our manager, Emmy, a month's notice that I was going to quit. Upon hearing that I was going to be a trumpet prof. her eyes lit up. Apparently, Emmy also plays the trumpet. She played from middle school to high school, "Seven years total," she said with pride. She has a family full of instrumentalists. They get together at Christmastime and play carols.

EMMY: We have to play trumpet together sometime!! Do you know Johnny Be Good?
ME: Not really.
EMMY: [GASP] You don't know JOHNNY BE GOOD!?! [she proceeds to sing the trumpet part from, no doubt, an old marching band arrangement, pretending to hold up a trumpet] I still have my lyre that I used to read music from!

I didn't feel like telling her that I could play or transcribe any melody by ear. I didn't feel like telling her I mostly play classical and jazz music on a considerably more advanced level than that. At first I thought she couldn't differentiate the professional from the amateur, but I still couldn't bring myself to educate her.

EMMY: We SO have to play trumpet together. We'll play Johnny Be Good.
ME: Sure!

I truly do not believe that Emmy thinks the dichotomy in musical ability lies in whether you can play Johnny Be Good or not. I think she was just excited that we have a love of playing trumpet in common. After all, she plays for fun and I admire anyone who plays for fun, young or old. Playing a musical instrument is a special, wonderful thing to be able to do, no matter the ability level.

Updates:

J.V. continues to improve socially. Today we had a pleasant conversation about how tired I am.

I had a customer walk up who was wearing a military dog tag. Banshee was standing nearby. We talked about this customer's grandfather's service in WWII. Pretty cool. After he left I turned to Banshee and told her I have a dog tag on which I have been wanting to engrave the phrase, "Keep your feet on the ground, when your head is in the clouds." I want this phrase or a similar phrase engraved in a French translation because I think French is a beautiful language. She told me she studied French for years and would help me find a translation. Lately Banshee has become more fun. She still yells in an unpleasant fashion and I almost always wish I had a pair of earplugs whenever she pages anyone. She is starting to look pregnant again and maybe she is in a happy mood because of that. I dare not actually ask her if she's pregnant. Most pregnant women don't want to talk about pregnancy until they are ready to announce it. Sometimes they are not actually pregnant.

I found that a lot of people can't stand Copycat. People try to talk shit about her to me but I will never hear it. It seems that almost none of my coworkers have the patience to work alongside someone with autism. She has become more brave. Now she stops by everyone's till to wave goodbye, not just mine. Half the time she will say bye, wave and stay there at your till until you stop, look right back at her and say, "Goodbye Cat! Have a great evening!" Sometimes, she will then again say goodbye and you just have to stop and say goodbye to her again. This is not hard. I will seriously bite off the head of the next person who complains about her to me.

Apparently Crazy Red Head Vegan did not break up with her boyfriend.

CRV: My boyfriend and I went down to Dallas last night.
ME: Whoa, whoa, whoa...You're back together with him?
CRV: Yeah, I don't think we actually ever broke up.
ME: What...

I thought of all of the energy I spent trying to cheer her up or cover for her that one day she told me they split up. I felt highly annoyed as I do whenever I am the irrational bitch friend who consoles any of my freshly dumped, low self esteemed friends with wine, chocolate, kleenex and the general recovery slogan, "Fuck that guy, he's an asshole!"--only to find that they run back to the dickhead days later. From that point on, I made a point to never invest much of my mind or ear to CRV's drama. She later talked about her mother, about how she sits at home all day and does nothing, about how with her dad, she gives her mom tons of money and all she does is online shop. The mom doesn't help clean or cook and doesn't have a job. I didn't care. A lot of CRV's stories are sounding like tall tales and exaggerations.

Last but not least, I heard that O.C.Daisy possibly broke her foot. I can't say I feel sorry for her. I'm sure her foot hurts, but I was happy that I wouldn't have to see her for several days. It's hard to feel bad for or support someone who is mean to you. I was too tired to be a better person.

Tuesday, June 12, 2012

Day Five

What can I say about this morning, except that I was in extremely rare form. My brain was left at Hailey's, where one of my favorite bands had played the previous night, a land flowing with beer and whiskey. My voice was hoarse from singing the lyrics to the songs I knew with all of the other fans around me.

The following morning at work, I found that I was so slow, made tons of mistakes and said a lot of stupid things. Some highlights:

ME: [greeting two customers] Hi ladies! How are we today?
CUSTOMER #1: I'm fine.
(no response from the second lady, because the second lady was a guy-must leave eye glasses on)

ME: [greeting a couple] Hi! How are you guys?
CUSTOMERS: Great, thanks!
ME: [looks at woman's belly] How far along are you?
LADY: I'm not pregnant.

ME: [after scanning all groceries for a couple] Who is the "muscles" in this operation?
MAN: I am. I'm the manly man.
ME: [I handed him the heavy bags then held up his wine coolers] Would you like me to leave your girly drinks out or put them in a bag?

ME: [to customer] Would you like me to put your French bread in a bag?
CUSTOMER: No, that is okay.
ME: Good, because we don't have any bags big enough for the French bread.

ME: [to a customer, standing by her perpetually frowning daughter] Here is your receipt ma'am, and YOU [pointing to the girl and yelling] CHEER UP!!
GIRL: [Laughs (thank goodness)]

O.C.Daisy

Daisy was the one who told me I had to tie up my hair because a coworker complained. She is the one who ratted out Sally Spec. My hair was down when I walked into work, she reminded me again that it had to go up. She stood by me today and I noticed that she dispenses hand sanitizer after every customer. It was then that I noticed everything on her register has to be in a particular place or she loses her shit. As a test I will do little things when she is away, like tilt her code key 15 degrees, move her pen and move the paper bags an inch to the left. She comes back and sets everything straight. I find it interesting that she has O.C.D. and has a few teeth missing. Maybe it wasn't from poor dental hygiene, maybe she got in a fight. Maybe she lost those teeth from calcium depletion during pregnancy. She is a very nice and pleasant person and I like talking to her, she tells me about her kids all of the time, but seeing her makes me want to floss my teeth right on the spot.

Update: Sally Spec


Sally happened to be working at the register across from me, on the other side of O.C.Daisy. Her hair was down. I was not happy about it, but I figured someone would tell her to put her hair up. I didn't say a word to her. As I checked out customers I noticed there would be a lot of noise (someone paging overhead) about our French bread. This was the first of 10 announcements about it within the hour. Sally leaned over into my line of sight.

SALLY: Hey Miranda? Are we selling French bread? [she continued to check out a customer]

A joke? Did Sally just make a joke? I stood there for a second trying to figure out if somehow that was a criticism toward my work ethic. No, she actually made a joke. Is Sally being cool? Is it because she is a hypocrite today, leaving her hair down? I was so confused and still hung over. If this was her attempt to chill out and converse with me like a normal human being, good for her. I'll be nice.

Hawkeye

A man who looked like the stapler guy from "Office Space" came into my line with produce wearing a members only jacket. I accidentally rang up his bananas as organic, which would have cost him 60 cents more. I didn't catch this, but he sure did.

STAPLER GUY: You RANG those bananas up as ORGANIC. [yelling further] YOU RANG THEM UP AS ORGANIC!!!
ME: I'm so sorry, let fix that.
STAPLER GUY: THOSE ARE NOT ORGANIC!!!

Anything that anyone said that morning sounded like yelling already. His yelling was so loud it made my eyes cross. From that point on he stood in a lunge and stared at the screen as I rang up the rest of his groceries, his face one foot from the screen as if I might try to get away with overcharging him again. Come and get him, ladies.

Banshee

Banshee, one of our head cashiers, doesn't necessarily scream at any of us, but everything she says is in a command. Part drill sergeant, part cheerleader with an unfortunate voice.  She was standing nearby when I paged her, slowly as usual. I knew I could have called her name out from my register but I thought it would be funny to call her from the speakers. She did not think it was funny. If any of us stand idle for more than 5 seconds, she bickers at us and makes us load up on bags even though there is no where to put them. The managers ask us to drop large amounts of cash in our vault to lower the possibility of theft, but Banshee will get pissed if you do it in the remaining hour of the day. Every time she comes over to my register for anything, I imagine I am being approached by the screaming banshee from Hallmark cards:


I wondered what her problem was. Today, Banshee's mother brought in Banshee's 5 month old baby. All of a sudden, we all saw the softer side to the screaming Banshee, the cooing soft voiced young mother. Pedantic Joe was the most in disbelief, as she bickers at him more than any of us (not a shock).

Later that day, while Banshee was on break I heard other people talking shit about her. Apparently she habitually doesn't let people on breaks on time and the managers aren't happy with her demeanor. I had never heard anyone talk badly about anyone else behind his or her back up to this point. It must mean she needs to lighten up.

Slow Motion

A customer of mine forgot one item in the store and she wasn't sure if she should go and get it since there were four people behind her in line. I told her to go ahead while I rang in the rest of her groceries. She really felt bad but went anyway. To entertain her child sitting in the grocery cart I would ring in items in slow motion. The little boy thought it was funny and we began to talk to each other in slow motion like Dory talks to the whales in "Finding Nemo." By the time the mom returned I was slow motion ringing in her last item. Her kid and I had a good time, however, I managed to piss off everyone else in line and they moved to other lines. Oh well. Next?